Delivery Methods
We cooperate with multiple logistics partners to provide convenient and reliable delivery options:
- Home Delivery: T-Cat (Black Cat) Express, Darong Logistics (Taiwan main island only)
- Convenience Store Pickup: 7-Eleven, FamilyMart (available for both main island and offshore store locations)
- Postal Delivery: Service available for offshore islands of Taiwan
Estimated Delivery Time & Areas
- Home Delivery: 1–3 business days ｜ Service Area: Taiwan main island
- Convenience Store Pickup: 3–5 business days ｜ Service Area: Taiwan main island and offshore convenience stores
- Postal Delivery (Offshore): 5–7 business days ｜ Service Area: Offshore islands of Taiwan
Shipping Information
- Orders will be shipped within 3–5 business days (excluding the order date and public holidays).
- Delivery hours are Monday to Friday, 09:00–16:00. No deliveries on weekends or national holidays.
- During peak seasons or unforeseen circumstances (e.g., natural disasters), delivery may be delayed.
- Home Delivery: Actual delivery time will depend on the courier’s daily route.
- Convenience Store Pickup: Please check SMS notifications and collect your package within 7 days of arrival. Any re-shipping costs caused by uncollected parcels will be borne by the customer.
