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Delivery Policy

Shipping Policy

Shipping Methods

Home Delivery

・Black Cat Delivery Service (Standard Temperature)

・SF Express (Next-Day Delivery)

Convenience Store Pickup

・7-ELEVEN

・FamilyMart

International Shipping

・7-ELEVEN Cross-Border Delivery

(Delivered directly to the shipping address provided)

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Delivery Time

Home Delivery

・Black Cat Delivery Service: Approximately 1–2 business days

・SF Express: Approximately 1 business day (depending on the delivery area)

Convenience Store Pickup

・Approximately 2–5 business days to the selected pickup location

International Shipping

・Estimated delivery time will be displayed at checkout and may vary by destination country

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Order Processing & Shipping

・Orders placed before 2:00 PM (GMT+8) on business days will be shipped on the same day.

・Orders placed after 2:00 PM (GMT+8) will be shipped on the next business day.

・Orders are not processed or shipped on weekends and public holidays. Orders placed during these periods will be processed on the next business day.

・During holidays, promotional events, or unforeseen circumstances such as severe weather, shipping times may be delayed. We appreciate your understanding.

Home Delivery

Actual delivery times are subject to the courier's delivery schedule and route arrangements.

Convenience Store Pickup

Once your order arrives at the selected store, you will receive a notification from the convenience store.

Please collect your order within 7 days of arrival.